Gaming should be fun — full stop. At Sona 101, we believe every player deserves to enjoy the platform without it becoming a problem. That's why we've built a full set of responsible gaming tools directly into the platform, so you stay in control at all times. Whether you want to set a deposit limit, take a break, or talk to someone, we've got you covered.
Six ways Sona 101 actively protects every player on the platform
Set daily, weekly, or monthly deposit and loss limits directly from your account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — giving you a real cooling-off period.
Sona 101 lets you set session time alerts so you get a notification when you've been playing for a set amount of time. It's easy to lose track — this feature makes sure you don't.
Need a short break? You can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended and you cannot log in or place bets on Sona 101.
If you feel you need a longer break, you can self-exclude for 6 months, 1 year, or permanently. Self-exclusion is irreversible during the chosen period and our team will never pressure you to reverse it.
Reality check pop-ups appear at regular intervals during your gaming session, showing you how long you've been playing and how much you've wagered. A quick reality check goes a long way.
Sona 101 uses strict age verification at registration and during KYC checks. No one under 18 is permitted to open an account or place bets on the platform — no exceptions.
Responsible gaming means playing for entertainment — not as a way to make money, escape problems, or deal with stress. At Sona 101, we want every player in Bangladesh to enjoy our platform the way it's meant to be enjoyed: as a fun activity with clear limits and full control.
The reality is that for most people, gaming on Sona 101 is exactly that — fun. You place a few bets on your favourite games, enjoy the thrill of a live match, and move on with your day. But for a small number of players, gambling can become a problem. Sona 101 takes that seriously, and we've built tools and processes specifically to help those players before things get out of hand.
Responsible gaming is not just a policy document for us. It's something we actively build into the platform. Every account on Sona 101 has access to the full suite of responsible gaming tools from day one — no need to call support or jump through hoops to use them.
The golden rule at Sona 101: only ever bet money you can afford to lose. Gaming should never affect your ability to pay rent, feed your family, or meet your financial obligations.
Problem gambling doesn't always look obvious from the outside. It can creep up gradually. Here are some signs that gambling may be becoming a problem for you or someone you know:
If any of these sound familiar, please don't ignore it . The tools on Sona 101 are here to help, and our support team is available 24/7 if you want to talk to someone.
If you recognise three or more of the signs above in your own behaviour, we strongly recommend activating a cooling-off period or self-exclusion through your Sona 101 account settings right away.
All responsible gaming tools on Sona 101 are available directly inside your account. Here's how to access and use them:
Go to sona-101.pro/login and sign in with your registered email and password.
Click on your profile icon in the top right corner and select "Responsible Gaming" from the dropdown menu.
Select from deposit limits, loss limits, session reminders, cooling-off periods, or self-exclusion. Each tool has a simple toggle or input field.
Once you confirm a limit or restriction, it takes effect immediately. Increases to limits have a mandatory 24-hour delay before they activate.
If you're having trouble accessing the tools or want to discuss your situation, our support team is available 24/7 via live chat or email at [email protected].
Self-exclusion requests submitted via live chat or email are processed within 1 hour. Your account will be suspended immediately and you will receive a confirmation email.
The best way to enjoy Sona 101 long-term is to treat it as entertainment, not income. Here are some practical habits that keep gaming fun and under control:
Sona 101 is designed to be a platform you can enjoy for years. Players who game responsibly tend to have a much better experience overall — they enjoy the wins more and handle the losses better because they're never betting more than they can afford.
Sona 101 has a strict 18+ policy. We verify the age of every player during registration and again during KYC verification. Any account found to belong to a person under 18 is closed immediately, with deposits returned and winnings forfeited.
If you share a device with younger family members, we strongly recommend using parental control software to prevent access to gambling websites. You should also never share your Sona 101 login credentials with anyone, including family members.
If you suspect that a minor has accessed Sona 101 through your account or any other account, please contact us immediately at [email protected]. We will investigate and act promptly.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider using our responsible gaming tools.
Have you ever spent more on gambling than you originally planned in a single session?
Have you ever borrowed money or sold something to fund your gambling?
Do you feel restless or irritable when you try to cut back on gambling?
Have you ever lied to someone close to you about how much you gamble?
Do you find yourself thinking about gambling when you're doing other things?
Have you ever tried to win back money you lost by placing more bets?
Jump straight to the pages you need.
Our support team is available 24 hours a day, 7 days a week. If you're struggling, please reach out — there's no judgement here.
Every tool is free, instant, and available inside your Sona 101 account
Cap how much you can deposit per day, week, or month. Reductions apply instantly; increases take 24 hours.
Set a maximum amount you're willing to lose in a given period. When you hit it, betting is paused automatically.
Limit how long you can play in a single session. When the timer runs out, you're logged out automatically.
Take a break for 6 months, 1 year, or permanently. Your account is locked and cannot be reopened during the period.
Common questions from Sona 101 players about staying safe